Shipping Policy

Last Updated: September 20, 2026

Thank you for choosing Keopsy. We are committed to processing and shipping your order as quickly and efficiently as possible. Please review the information below regarding our shipping procedures.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or major holidays. Orders placed during weekends or holidays will begin processing on the next business day.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Shipping Methods & Delivery Times

We offer shipping options based on the destination, size of the order, and availability.

Estimated delivery times will be displayed during checkout when applicable. Please keep in mind that delivery estimates are provided by the shipping carrier and are not guaranteed.

Delivery times may be affected by:

• Weather conditions

• Holidays

• Carrier delays

• Incorrect or incomplete shipping information

• High order volumes

• Other circumstances outside of Keopsy's control

Shipping Address

Please make sure your shipping address is complete and accurate before submitting your order.

Keopsy is not responsible for delays, additional shipping charges, or lost packages resulting from an incorrect or incomplete address provided at checkout.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that the address can be changed after an order has entered the shipping process.

Tracking Your Order

When tracking information is available, it will be provided by email once your order has shipped.

Please allow some time for the carrier's tracking system to update after the tracking number has been issued.

If your tracking information indicates that your package has been delivered but you have not received it, please first check with household members, neighbors, building management, or other designated delivery areas.

If you still cannot locate your package, please contact us and we will assist you in determining the next steps.

Lost, Delayed, or Damaged Packages

Once an order has been shipped, it is handled by the selected shipping carrier. While we work with reputable carriers, delays and delivery issues can occasionally occur.

If your package is significantly delayed, appears to be lost, or arrives damaged, please contact us as soon as possible with your order number and relevant details.

For damaged shipments, we may request photographs of the packaging and damaged item to help us investigate the issue with the carrier.

Shipping Costs

Shipping charges, when applicable, are calculated and displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the destination, order size, weight, and selected shipping method.

International Shipping

At this time, international shipping availability may vary by product and destination.

Customers placing international orders may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are not controlled by Keopsy and may be collected by the carrier or applicable customs authority.

Changes to This Shipping Policy

Keopsy reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about shipping, your order, or delivery, please contact us:

Keopsy
Orlando, Florida

Email: print@keopsy.com
Phone: 1-407-604-4473

We appreciate your business and thank you for choosing Keopsy.